# Support

Last updated: 2026-09-21

## Hosted accounts and the apps

For help with a hosted Omi Bot account or with the web, desktop, mobile or chat-app versions of Omi Bot, email [hello@omibot.ai](mailto:hello@omibot.ai). Include the email address on your account, what you expected to happen, and any message you saw. Never send passwords, API keys, access tokens or other secrets.

## Enterprise deployments

If your organisation runs Omi Bot on its own servers, start with your administrator; they can reach us at [hello@omibot.ai](mailto:hello@omibot.ai) under your agreement. Report security vulnerabilities only to [security@omibot.ai](mailto:security@omibot.ai).

## Deleting your account

In the app, open **Account**, choose **Delete account**, enter your current password, and confirm. This permanently deletes the hosted account and everything in your Personal team. A team you own is deleted with it unless you transfer ownership first.